The gloves must be plugged into one of our 12v heated down jackets. Make sure that the jacket is plugged into a charged battery. Then check that the gloves are plugged securely into the jacket at the wrist area. Once everything is connected securely, you will find two buttons on the inside of your left chest area. Locate the button with the hand symbol and press and hold for 3 seconds until the LED lights turn on. Click the button until it goes to the high red setting. You should start to feel the heat within 30 seconds.